Frequently Asked Questions

Our international business credit reports are available on companies located in Austria, Brazil, Canada, Croatia, Czech Republic, Denmark, Finland, France, Germany, Hungary, Ireland, Italy, Netherlands, Norway, Poland, Portugal, Singapore, Spain, Sweden, Switzerland, Turkey, and the United Kingdom.

Our international developed profile reports are available on companies located in Australia and Mexico.

Our international business credit reports source information directly from Experian's global bureaus and Tier 1 partners around the world, providing the freshest information available.

Experian understands that cost is a critical factor when selecting an international information supplier. Our international business credit report allows you to quickly locate and obtain real-time international information on millions of companies all through our easy to use Website. Experian distributes this information at additional costs required by the data source providers we work with globally.

Most countries can be searched at any time with the exception of those listed below.

Available hours below (presented in Eastern Time, US)

Germany, Austria
Mon-Fri: 12:00AM to 2:30PM and 3:00PM to 12:00AM
Sat: 12:00AM - 11:00AM
Sun: 1:00AM - 12:00AM

Canada
Sun-Sat: 6:30AM - 12:00AM

Experian offers annual subscription plans for reports from Austria, Brazil, Canada, Croatia, Czech Republic, Denmark, Finland, France, Germany, Hungary, Ireland, Italy, Netherlands, Norway, Poland, Portugal, Singapore, Spain, Sweden, Switzerland, Turkey, and the United Kingdom.

Package sizes are 10 and 20 reports per year. Annual subscription pricing can be found on our Products and pricing page. Contact us to inquire on larger plans.

Experian emails subscription reminders approximately 30 days before the annual charge. Plans are then charged by 8:00AM ET three days prior to their renewal dates.

To stop your subscription renewals please Contact us with your request to stop future subscription renewals. Please include specific details regarding the reason for your cancellation.

You will continue to have access to additional reports until your limit is reached or the current subscription period ends.

Reports coming from Australia and Mexico are developed once they have been ordered. They are not instant reports and generally take 1 to 10 business days to produce.

The cost of obtaining these reports doesn't permit Experian to discount them.